Driver setup fails

As a DVD neXt COPY Oceans XStream customer, you have full access to our RapidSolution Software AG partner’s, Audials Forum.  Because the two programs are very similar, you may find the Audials Forum an additional source of information, to enhance the DVD neXt COPY Oceans XStream support system.

When driver setup fails with an error or with an infinite loop of setup requests, the driver name stated in the setup dialog is the key to finding the right instructions for cleaning up the existing installation, and re-installing the driver.

Check the setup dialogs for the driver name. Proceed with the corresponding steps as listed on this page.

Oceans XStream Sound Capturing

The Oceans XStream (Audials) Sound Capturing driver is a virtual sound card that allows Oceans XStream's Converter, to Save music and Save video views and record audio streams.

To fix any following issues
  • driver setup requests to restart the computer, again and again
  • driver setup is requested, again and again
  • Windows shows an error message during driver setup
  1. Print out or note down these instructions.
  2. Exit all running applications, including Oceans XStream.
  3. Open the Device Manager.
    • Windows 7, 8, 8.1: Click the Start button, then type devmgmt.msc and press the Enter key.
    • Windows XP: Click the Start button, and then click Run.... Then type devmgmt.msc, and click OK.
  4. Double click Sound, video and game controller.
  5. Right-click Oceans XStream (Audials) Sound Capturing, and then click Uninstall.
    Note: Repeat this step for each occurrence of Oceans XStream (Audials) Sound Capturing, and also for each Tunebite High-speed Dubbing driver, being listed.

Once you have successfully uninstalled the driver, please continue with these steps to re-install all drivers.

  1. Restart your computer.
  2. Start Oceans XStream with administrator rights.
    • Windows 7, 8, 8.1: On your Desktop, right-click the Oceans XStream shortcut, and then click Run as Administrator.
    • Windows XP: On your Desktop, double-click the Oceans XStream shortcut.
  3. In Oceans XStream, click Options, and then click General. Under Troubleshooting, click Re-install drivers.
    Follow the instructions given by Oceans XStream (Audials).

Results

After the re-installation process is complete, all drivers should be set up, and all functions of Oceans XStream ready to use.

RadioRip Filter

The RadioRip Filter driver is a Windows Network Service that allows Oceans XStream's Save music and Save video views to download played audio & video streams directly, using their URL address.

If it fails to install, one likely reason is that the maximum number of network services has been reached for your active ethernet connection. To allow for installing the RadioRip Filter driver, another network service needs to be removed.

To fix any following issues
  • driver setup is requested, again and again
  1. Print out or note down these instructions.
  2. Exit all running applications, including Oceans XStream.
  3. Open the Windows Network connections dialog.
    • Windows 7, 8, 8.1: Click the Start button in the lower-left corner of your screen, then type ncpa.cpl and press Enter.
    • Windows XP: Click the Start button in the lower-left corner of your screen, and then click Run.... Then type ncpa.cpl, and click OK.
  4. Right-click the active ethernet connection, and click Properties.
  5. In the list of items used for this connection, search for the RadioRip Filter driver.

If RadioRip Filter is not listed, proceed with the following steps.

  1. Do one of the following:
    • If listed, uninstall the item RRNetCap Driver. This item may be a leftover of an old Oceans XStream installation.
    • Uninstall a network service of a third-party software.
    CAUTION:
    Modifying the list of network services can result in your Internet connection not working, anymore. If possible, seek assistance from a technical expert.
  1. Restart your computer.
  2. Start Oceans XStream with administrator rights.
    • Windows 7, 8, 8.1: On your Desktop, right-click the Oceans XStream shortcut, and then click Run as Administrator.
    • Windows XP: On your Desktop, double-click the Oceans XStream shortcut.
  3. In Oceans XStream, click Options, and then click General. Under Troubleshooting, click Re-install drivers.
    Follow the instructions given by Oceans XStream.

Results

After the re-installation process is complete, all drivers should be set up, and all functions of Oceans XStream ready to use.

Oceans XStream (Audials) Tunebite CD-R

The Oceans XStream (Audials) Tunebite CD-R driver is a virtual CD-ROM that is designed for saving data from iTunes CD burning wizard to your hard drive.

To fix any following issues
  • driver setup requests to restart the computer, again and again
  1. Print out or note down these instructions.
  2. Exit all running applications, including Oceans XStream.
  3. Restart your computer.
  4. Start Oceans XStream with administrator rights.
    • Windows 7, 8, 8.1: On your Desktop, right-click the Oceans XStream shortcut, and then click Run as Administrator.
    • Windows XP: On your Desktop, double-click the Oceans XStream shortcut.
  5. In Oceans XStream, click Options, and then click General. Under Troubleshooting, click Re-install drivers.
    Follow the instructions given by Oceans XStream.

Results

After the re-installation process is complete, all drivers should be set up, and all functions of Oceans XStream ready to use.